This week we talk with Brian Greene and John Hoyt, both both members of the user experience team at Nationwide Insurance. We discuss the challenges of working with such a big team, how they promote performance across departments, managing user expectations and improving perception of speed by designing feedback mechanisms, and more.
This week we talk with Brian Greene and John Hoyt, both both members of the user experience team at Nationwide Insurance.
We discuss the challenges of working with such a big team, how they promote performance across departments, managing user expectations and improving perception of speed by designing feedback mechanisms, and more.
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